Q: Why do I need to move my site? What does web site migration include?
A: When your present web hosting provider can no longer answer the demands of your web site, or if you suffer from continual downtime, or if you are forced to wait for hours for the support staff to reply to you, it might be smart to change your hosting provider, i.e. to move all the files for your websites as well as your databases from your current provider to your new provider. At Cupidpreneurs, we know that this can be difficult and time–consuming. For this reason, we’ll perform all that for you at no cost!Our highly trained technical staff members will transfer your website content from your present provider to us. Our techs have got a lot of experience migrating websites and can handle anything – from a customary WordPress–based blog or Joomla™–based web site, to an extremely elaborate, custom–made web application.
Q: How long will it take for my web site to be moved over to your platform?
A: We try to perform all web site migrations as quickly as possible. Still, we don’t have a fixed time frame for website migrations. There are certain factors that you need to take into consideration – the very size of your website and the workload of our website migration staff, etc. We always strive to implement each migration in less than 48 hours. With less sizeable web sites, our team usually manages to finish within 24 hours.
Q: My privacy is important to me. What data do you require?
A: Yeah. We will need to have the name of the site that you would like us to move. We will also require a way to log in to your present web hosting account so that we can get the files pertaining to your web site.
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my web site?
A: Your site will continue to work exactly like it did before with your old web hosting provider. Once we have finished the migration, your site will be configured to work on our web hosting platform and we will alert you to preview it. If it is working properly, all you will need to do is modify the name server resource records associated with your domain name. Your website will be transferred over to us without any downtime whatsoever.
Q: Will my current web hosting provider have to do anything?
A: Nah. Apart from your login info for the Control Panel, we don’t need anything. We’ll never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which web hosting platforms do you support?
A: Yes. We support all standard Linux–based hosting platforms. We don’t support Windows–powered hosting platforms, as we don’t provide Windows web hosting services ourselves.In addition, we do not support proprietary site building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.