1 hour ticket response
We are committed to delivering a quick and proper solution to each client support ticket posted by a client. Our professional techs will examine your query and will offer you the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. In fact, the average ticket response time has proved to be 20 minutes.
An Outstanding Client Support Service
We’ve got a team of web hosting support experts who are ready to reply to all your inquiries whenever you require help. Most of our tech support team representatives have several years of experience in the shared plans sector, which implies that you can constantly depend on quick and adequate answers to your requests.
An Easy–to–Navigate Help Section
Incorporated into the Control Panel is an easy–to–navigate Help Center section, which features various sources of information. You can search through a routinely updated knowledgebase offering web hosting account administration articles and web site management articles, watch our how–to video tutorials or have a peek at the F.A.Q. archive.