Customer Support Channels
A 1–hour Response Guarantee
Giving top quality support without delay is our main priority, so that we support each shared plans plan with a 1–hour ticket resolution warranty. When you fill in a ticket or post a message, our user tech support staff will do all they could do to supply the most adequate remedy for your problem and to give you advice quickly.
A Top–quality Support Service
Our technical support service is supplied by a crew of licensed consultants who will be able to react to your query straight away. You can make contact with the support team by starting a support ticket from your Control Panel or by posting us an email. On working days, you may also contact us on the phone or make use of the live chatting option.
An Intuitive Help Section
Cupidpreneurs’s Control Panel provides a huge practical knowledge base which is included in all sections. In each section, you will find a Help control key which will load for you a selection of step–by–step online classes on how to employ a specific function or accomplish a certain action. Additionally, we have generated educational video clips to help you to get a better idea of the Control Panel’s interface.