A 99.9% Server Uptime
We have set up our shared hosting platform using dependable hardware and significantly tweaked software. Our administrators have installed a modified version of Security–Enhanced Linux on all our hosting servers in order to ensure utmost protection and dependability. We have added several distributed denial–of–service protection appliances together with very powerful firewall software to make sure our network is impenetrable and safe.
Our shared plans plans include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is essential to also build your own network infrastructure. This is the reason why we built a custom–configured internal network in each one of our data centers. Relying on top–quality Juniper switches and routers, our internal network allows for unfathomably fast data transfer speeds and is fully redundant.
Therefore, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, regardless of which web hosting offer you have chosen.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your cash at risk, you can’t feel truly secure. For this reason, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel satisfied with our web hosting service or in case you have to use an even more powerful web hosting solution, such as a VPS servers or a Linux dedicated web hosting plans – we will give you your money back in full, with no obscure fees or repayment charges.
24/7 Technical Support
If you happen to operate a hosting firm, your technical support engineers are of chief importance. That is why we’ve cautiously picked a very accomplished team of technicians, each with lots of years of training behind his back. Thanks to them, we offer 24x7 support with each of our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All customer support tickets are answered in less than one hour and our average response time is below twenty minutes!