In case you’ve never signed up for a web hosting account or you’re changing companies and the new one deploys an account management interface that you have not seen before, you may become puzzled about how to accomplish a particular task in your account or on your personal computer. That’s why, many companies have set up a knowledge base, which presents the most frequent questions and issues associated with the specific platform they use, instead of adding only some generic info. This type of knowledge base will enable you to find the desired info quickly and effortlessly, so you won’t have to dedicate both time and efforts to matters that may require something as simple as pushing a button or ticking a tick box. In this way, not only can you get stuff done, but you can also become aware of many new and important facts, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Shared Hosting
All shared plans that we offer come with an exhaustive knowledge base where you can find everything you should know with regard to your web hosting account. Whether you would like to set up a brand new MySQL database, to redirect a domain name using an .htaccess configuration file or to set up an e-mail account on your PC or cell phone, you can simply check our step-by-step help articles and all the information that you need will be there. When you go to a given section of your Hepsia hosting Control Panel, you can see articles that are dedicated to the features that can be accessed through it. In case you want to see the whole article collection and get acquainted with all the functions that Hepsia is offering, or simply to read general info about the hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to cover any difficulty that you may encounter, but in case you do not find what you’re looking for, you can always contact us, as our help desk support team representatives are available around the clock.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers feature an elaborate article archive where you can find any information that you might require about our web hosting services or about the Hepsia Control Panel that we use. We’ve compiled it on the basis of the feedback that we’ve obtained from our clients throughout the years and, as a consequence, our articles address particular issues that you may chance upon and propose the most effective way to repair them, for instance receiving a 500 Internal Server Error message or being unable to send emails from your desktop PC although you have the right SMTP server settings. The articles are available in each and every section of the Control Panel and you can browse them at any given moment. They can help you expand your knowledge not only about our platform, but also about the web hosting field in general, as they offer exhaustive guidelines and general information such as what cron jobs or file access permissions are.